Personal identification details
We might obtain personal identification data from Users in various ways, including but not only when Users browse our website or register on our website, place an order, join the newsletter, answer an inquiry, fill out an application, or as part of other activities such as services, features, or tools we offer on our website. Users could be asked to provide the appropriate information, such as name email address, mailing address, telephone number and credit card number. However, they can access our website without revealing their identity. We collect the personal identification details of Users solely if they decide to give us the information. Users may choose to not give us personal identification details however, it could hinder them from participating in specific Site connected activities.
Non-personal identification data
We may gather non-personal identity information from Users when they visit our site. Non-personally identifiable information could include the name of the browser and what type of device used and technical details about users’ means of connecting to our site including the operating system used and the Internet service providers that are used, as well as other similar information.
Cookies for Web browsers
Our website may make use of “cookies” to enhance User experience. The web browser of the user stores cookies on their hard drive to serve records-keeping and occasionally to keep track of data about the cookies. The user can configure their browser to block cookies or to notify you when cookies are being transmitted. If they do be aware that certain parts of the Site might not function correctly.
How we use the collected information
Xtroniq Technologies collects and uses the information provided by Users to fulfil the following purposes:
- To enhance customer service
The information you give us will help us to respond to customer support requests and service needs faster.
- To personalize user experience
We collect data in aggregate form to determine how our users as a whole utilize the services and resources offered on our site.
- To improve our Site
We use your feedback to enhance our products and services.
- In order to process payments
We use the information that users give us when they place an order to only offer service to the person who placed the purchase. We do not disclose this information with third organizations, unless it is necessary to perform the service.
- To conduct an offer, contest or other feature
To inform Users of information they consented to receiving about subjects we believe will be of interest to them.
- To send out periodic emails
We could utilize this email address in order to provide Users with updates and information regarding their purchase. It can also be used to reply to questions, queries, or other queries. If a user opts-in on our list of mailings, they’ll be sent emails which may contain company announcements, updates, or other information about products or services and more. If at any time , the User wishes to opt out from receiving any further emails, we provide detailed instructions for unsubscribing at the bottom of every email, or you can reach us through our Site.
How can we secure your data
We employ proper data collection, storage and processing methods as well as security precautions to safeguard against unauthorised access, modification or the destruction or loss of any personal data such as username, password, transaction details and other data that is that are stored on our site.
Information about your personal details
We don’t sell or trade Personal information of users to third parties. We may share general aggregated demographic information that is not tied to any personal information about users and visitors with our trusted affiliates, business partners and advertisers to fulfil the purposes mentioned above. We may employ third party service providers to assist us run our business, the Site , or manage our tasks on our behalf like sending out surveys or newsletters. We may share your personal information with third-party service providers to fulfil those purposes, provided that you have granted us permission.
Conformity with the children’s online privacy protection act
The protection of privacy for children is particularly vital. We never store or collect data on our website from people we know are not yet 13 years old, and our site is designed to target anyone who is under 13 years old.
Conformity in accordance with California Consumer Privacy Act (CCPA)
Information about personal and non-personal identification data
We can gather the following types of personal information about users such as name email address, postal email address, IP address signature, telephone number account name Social Security number, driver’s licence or another identification number for the state, passport number, and credit card details.
We can also gather non-personal data about users who visit our website, such as the name of the browser, the type of computer and other technical data such as operating system, Internet provider browser history, browsing history or search history, as well as other details about a user’s interaction with a site or an application.
We may utilize third-party service companies to support us in operating our business for us for example, sending out surveys or newsletters. They may also share personal information with third-party service providers to fulfil those purposes, provided you’ve given us your consent. But, other than that we do not share, sell or rent, share or share your personal data to third-party company.
Users can provide the information directly to our company or through automatic interactions through our Site. We gather personal identification data to fulfil the commercial and business reasons described within section “How we use collected information” section above.
Access to your personal data
You are entitled to request access to the personal information we have regarding you. Additionally, you have the right to request a copy the information that we have about you. If you want to access this data, send a description of the information you want us to share to [email protected].
Personal information is not “publicly available” information. Information that is publicly available is not covered under the CCPA.
Recht to not to be ignored
At any time, you may contact us at [email protected] to request that we delete all personal data. However, users are each responsible for ensuring their personal information is removed from any other source.
The right to non-discrimination when it comes to exercising privacy rights
Users are entitled to not provide personal identification details without risk of discrimination, with the exception that it might hinder you from engaging in specific Site associated activities.
Do not track (DNT) request
We are not currently responding in any way to “do-not-track” requests from our users’ browsers.
Do not share my personal information with anyone.
We don’t offer to sell, trade, or rent Personal information of Users to third parties and have not done so in the last twelve months. However, Users are able to choose to opt out and request that we don’t share their personal information in the future by clicking this Do not sell my personal information link.
Compliant with compliance with General Data Protection Regulation (GDPR)
Xtroniq Technologies acts as the controller for personal information that users provide. For general data protection queries, please get in touch with us at [email protected]. For more information about Xtroniq Technologies, please visit xtroniq.com.
When we gather personal information
The Xtroniq Technologies will only collect and utilize Users’ personal data in the following scenarios:
- When you have given us permission to process your personal information to fulfil a specific reason
- We will need your personal data in order to fulfil the contract we are about to sign or already have entered into with you
- When it is needed for our legitimate interest or the interests of a third-party, as long as your interests or fundamental rights don’t legally override these rights.
- We need your information to fulfil an obligation of law
We keep and save personal information
We gather and use Users’ personal information for the reasons stated under the “How we use collected information” section above, provided that we have your permission or are legally authorized to use it.
How to give consent
Users give consent to us by filling in the contact form on our site. This consent permits us to share information to our partner company Rize Ideas, Inc.
We save all the information we collect over a period of 90 days. We use the information we collect to market our services and to communicate with Users concerning our products and services. After that, we will erase the information you provide us.
GDPR rights to data protection under the GDPR
Users are entitled to the right to exercise eight (8) right under GDPR. Anyone who lives within the E.U. has the following rights to protect data:
- The right to receive information: Anyone processing a user’s personal data has to disclose the type of data being processed, and why, and with whom this data could be shared with.
- Right to Access: Users have the right to check the personal data being kept.
- Right to rectify: Data of a user should be able to be rectified or modified when inaccurate information is kept by the business.
- Right to erasure: Also called the “Right to be Forgotten,” this right dictates that, at any time, Users may contact us at [email protected] to request that we delete all personal data.
- Right to limit process: Users have the right to request a temporary suspension for the process of their personal information like in the event of data being corrected or in the event of a dispute in a court case resolved.
- Rights to information transferability: Users may request any personal information they provide to the business be handed to them in a straightforward machine-readable, structured and machine-readable format.
- Right to refuse processing: The user has the right to refuse to any further processing that is not in line with the requirements of the main purpose to which the data was taken.
- Right to stop automated decision-making Users are not affected by any decision that is made solely on automated processes such as profiling.
Data transfer internationally
Xtroniq Technologies is a India.-based company that is located outside of the European Economic Area (EEA). We share information with an outside company, Rize Reviews, Inc. and is outside of the EEA.
In all international data transfers that we conduct, we will abide by our obligations under the Data Protection Act 1998. The processing, storage, and processing of personal data that we collect from users in the E.U. is governed by GDPR regulations as described in this Privacy Notice.
By accessing our site and granting the necessary consents, you agree to sending your private information to processors of data that are located outside of the EEA.
Removing your consent
Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us at [email protected].
If you have given consent for your information to be shared with a third-party and you want to cancel the consent, call that third-party directly for this.
Contacting the authority responsible
If you have concerns or complaints regarding our company or the Site which you feel haven’t been dealt with in a timely manner You can contact our Information Commissioner’s Office (ICO) at 0303 123-1113 or chat live or chat with one of the ICO representative here.
Acceptance of these conditions
By accessing this Site by using this Site, you confirm that you have read and agree to this policy. If you are not averse to the terms of this agreement, avoid using our Site. The continued use of the Site after the publication of any changes in this policy shall constitute your agreement to those modifications.
95, Collin Street, Park Street
Kolkata, West Bengal – 700016.
9999 877 687
Last updated: September 2022.